After a flood caused by a storm or burst water pipes, there can be a huge mess. Fortunately, you can contact an emergency restoration company to clean it up. When it comes to emergency restoration companies, you want to find one with experience, who has a good reputation, and who you are sure can do the job. Here are 10 tips that you can follow to be sure that you find the best emergency restoration company for the job.
1. Check With Friends and Family
If you have a friend or family member who has used an emergency restoration company in the past, ask them who they used. It will give you an idea of the quality of their work.
2. Get Industry Referrals
You can get referrals from people in the construction industry. You should let the person giving you the referral know that you only want referrals for companies who are certified. Companies with certification are typically held to a higher standard.
3. Ask for References and Reviews
Before choosing an emergency restoration company, you should check their references. There are several online sites that provide reviews for home service companies. The yearly issue of Best Pick Reports is a great way to see who is going above and beyond for their customers.
4. Make Sure They Are Insured
Before you hire an emergency restoration company, it is important that you hire one that is licensed and insured. If any of your property is damaged during the restoration process, you will be covered.
5. Don’t Expect Great Work for a Low Cost
If you are shopping around for restoration companies, and find one that is much less expensive than all of the other companies, chances are you will not get the best results. If you find a few companies are close to the same price, that will give you an accurate ballpark of what the job should cost.
6. Contact the Company if the Results Don’t Meet your Expectations
If the job is completed and you are not happy with the outcome, you should contact the company and speak with the manager or owner. Most reputable companies will send someone out to make sure any bad results or incomplete work is properly finished to your liking. No company wants to get bad reviews, so they go to great lengths to make sure their customers are satisfied. Word of mouth advertising is very effective, and how a company resolves conflict oftentimes speaks more for them than good quality of the work.
7. Report Abuse, Crimes, Theft, and Bad Behavior
If you have any issues with the workers while they are doing their job, it is important to contact the company and let them know. Often times, people who work for restoration companies do so unsupervised. The company will appreciate the call, so that they can handle the problem before it happens again.
8. Hold Onto That Number
If the emergency restoration company that you hired did a great job, it is a good idea to hold on to the number. You never know when you, a friend, or a family member will need their services.
9. Write a Review
Many people choose companies through reviews. Chances are that you found your emergency restoration company through a review. Once the job is done, make sure you write a review so that other people can benefit from your experience.
10. Get it in Writing
Before the company that you have chosen starts the work, make sure you are provided with a service contract, that you have read it, and understand the details. You do not want to have any issues later on.
Emergency restoration is not an ideal situation, but if you follow these steps for finding an emergency contractor it will help your road to restoration go a lot more smoothly.